Refund policy
Our reports are digital and unlock the moment payment is confirmed, so this policy is written for how digital goods actually work — plainly, and in your favour wherever something went wrong on our side.
Full refund, no argument
Write to hello@wenyiju.com within 30 days of purchase and we refund in full if:
— you were charged twice for the same report;
— the report failed to unlock after payment and we cannot put it right;
— you were charged for the wrong product.
Changed your mind
If the report unlocked and read as described but simply was not for you, write to us within 14 days anyway. A real person reads every request and we review them in good faith — tell us what you expected and what you found.
The yearly subscription
The Annual Fortune Report ($19.99/year) can be cancelled at any time from the link in your Stripe receipt email, or by writing to us. Cancelling stops the next renewal; the current year's report, already delivered, is not pro-rated. If a renewal charge surprises you, contact us within 14 days of it and we will refund it.
How refunds happen
Refunds are issued through Stripe back to the card you paid with — we cannot refund to a different card or account. Stripe typically shows the money back within 5–10 business days. Include your Stripe receipt (or the email you checked out with) so we can find the payment quickly.